Adevo News

Adevo News

Brendon Pereira, Co-Founder of Adevo, on customer experience training in India beyond hotels

Customer Experience Training in India: How Adevo’s Hotel Playbook Is Spreading to Banks and Hospitals

Read More
Adevo Co-Founders (left to right) Brendon Pereira, Krishna Shantakumar, and Rashmi Koppar

Adevo: Building a Hospitality Training Brand in India on 75 Years of Operations Experience

Read More
Hotel training academy classroom illustrating Adevo's hospitality skilling model in India

Hotel Training Academies in India: Why Adevo Delivers What the Majors Built Over Decades

Read More
Brendon Pereira, Co-Founder of Adevo, among Mid-Day's 2026 list of India's visionary entrepreneurs

Hospitality Skilling in India: Adevo Named Among Mid-Day’s 2026 Change-Makers

Read More
Krishna Shantakumar, Co-Founder of Adevo, on the hotel staffing shortage in India

Hotel Staffing Shortage in India: How Adevo Is Building the Workforce Hotels Can’t Find

Read More

Download App

Click here to download
Adevo is a Bangalore based organization serving the skill and competency development needs of the hospitality industry in India through its multi channel customised programs and turn key consulting solutions.
Menu
Menu
Facebook Instagram Youtube Linkedin
Address
95hm Learning Solutions Pvt Ltd
CIN: U74999KA2020PTC138931
No 32, International Airport Road, Ganganagar Extension, Hebbal, Bangalore 560032

+91 9611800800
+91 9945204396
+91 76767 31148

contact@adevo.in

Bangalore, India

Copyright © 2025. All rights reserved
Made with heart️ by LearnEdu
Back To Top

Section I: Fundamental Modules

  • 1. Company Vision & Values
  • 2. Grooming & Hygiene
  • 3. Sanitation & safety
  • 4. Restaurant etiquette
  • 5. Functional communication
  • 6. Telephone handling
  • 7. Exception handling
  • 8. Special Occasions

Section IV: Supervisory Skills

  • 1. Supervisor Checklist
  • 2. Duty Assignment
  • 3. Staff Scheduling
  • 4. Daily Briefing
  • 5. Leadership Skills
  • 6. Continuous Training
  • 7. Sales Orientation
  • 8. Cash Management

Section III: Menu Knowledge

  • 1. Food Menu Items
  • 2. Item Descriptions
  • 3. Suggestive Selling
  • 4. Allergen Information
  • 5. Beverage Classification
  • 6. Bar Menu & Brands
  • 7. Mixers
  • 8. Cocktails & Mocktails

Section II: The Service Cycle

  • 1. Service Checklist
  • 2. Table & Restaurant Setup
  • 3. Taking Reservations
  • 4. Guest Greeting & Seating
  • 5. Order Taking
  • 6. Food & Beverage Service
  • 7. Service Gear Handling
  • 8. Silver Service
  • 9. Check Processing
  • 10. Guest Exit

Section I: Fundamental Modules

  • 1. Company Vision & Values
  • 2. Grooming & Hygiene
  • 3. Sanitation & safety
  • 4. Restaurant etiquette
  • 5. Functional communication
  • 6. Telephone handling
  • 7. Exception handling
  • 8. Special Occasions
Co-Founder
Envelope Linkedin
Brendon Pereira leads the areas of Business & Finance, Technology, and Strategic Consulting. With three decades of diverse experience, Brendon has worked in financial planning, corporate finance, and strategic management across various industries.
Prior to co-founding Adevo, he founded Brenridge Consulting, where he provided expertise in strategic planning, corporate finance, HR planning, and performance management. His prior roles include Consulting Chief Financial Officer at Kapston Facilities Management and Vice President – Corporate Planning & IT at Dusters Total Solution Services Private Limited, where he managed business planning, M&A, and IT & automation. Brendon also brings valuable operational experience from his time as Operations Manager at Reliance Industries Ltd (Petroleum Business) and earlier in hospitality as Unit Manager at TGI Fridays, and F&B Manager roles at Le Meridien, The Orchid Ecotel, and Hotel Marine Plaza.
Brendon’s educational background includes a Post Graduate Executive Management Program (MBA) from S.P. Jain Institute of Management & Research, an MDP in Mergers, Acquisitions & Restructuring from the Indian Institute of Management Ahmedabad, a BA in Political Science from the University of Mumbai, and a Hotel Management degree from the Institute of Hotel Management, Bangalore. He has also completed Level 1 of the CFA Charter from the CFA Institute, USA.
Co-Founder
Envelope Linkedin
Krishna Shantakumar, oversees content development, consulting, product development, and HR. With a career spanning three decades in the hospitality industry, Krishna’s journey began after graduating from the Institute of Hotel Management in Bangalore in 1995. An unyielding passion for food prompted him to boldly trade a traditional engineering path for his true calling, to forge a career in hospitality
Krishna’s extensive experience includes setting up a Hotel Management Institute in Chennai, a management trainee role with Ramanashree Group, pioneers in the budget business hotel segment, and successfully transforming Hotel Priyadarshini in Hospet. He then spent 21 years with the Aswati Group, where he played a pivotal role in expanding restaurants like EBONY, conceptualizing and designing multi-award-winning establishments such as The 13th Floor, ASEAN On The Edge, The Legend of Sikandar, Sindbad, Ebony Bistro, Dancing Wok, Katpadi Junction, and Panda House. Beyond this, Krishna has consulted on, executed, and operated four cafes and bake-houses, two hotels with multiple food and beverage outlets, two fine dining restaurants, and an exclusive cocktail bar.
His educational background includes a Diploma in Hotel Management from the Institute of Hotel Management, Bangalore and a Bachelor’s degree in Economics from Osmania University, Hyderabad.
Co-Founder
Envelope Linkedin
Rashmi Koppar spearheads the organization’s marketing, pedagogy, and academic functions. With over 27 years of extensive experience in the hospitality industry and academia, Rashmi is a passionate hotelier and educator who has worked with leading names such as The Taj and Oberoi group of hotels. Her career also includes significant tenures at M. S. Ramaiah University of Applied Sciences, where she held roles as Deputy Registrar and Academic Registrar, contributing to infrastructure development, policy implementation, curriculum design, and faculty training.
Driven by her belief that hospitality education should be universally accessible, transcending geographical, economic, and time barriers, Rashmi co-founded Adevo, dedicating it to transforming learners into skilled hospitality professionals. Her educational foundation includes a Post Graduate Diploma in Human Resources Management from the All India Institute for Management Studies, a Housekeeping Management Training Program from the Oberoi Centre for Learning and Development, and diploma in Hotel Management from the Institute of Hotel Management, Bangalore