Adevo Academy’s dedicated hospitality leadership training track for supervisors and mid-management professionals has received national media coverage across ANI, The Tribune India, Big News Network, and LatestLY: four of India’s leading national and digital media platforms.
The launch marks a significant development in Adevo’s food and beverage training work and its broader push to address the structured training gap at India’s supervisory layer: the team leaders, shift managers, and department heads who manage frontline teams but rarely receive formal people-management development.
Key Takeaways
- Adevo Academy has launched the Leadership and Management Skills Track: a structured hospitality leadership training programme for supervisors and mid-management professionals across hotels, restaurants, airports, and food service operations.
- National coverage across ANI, The Tribune India, Big News Network, and LatestLY reflects growing industry recognition that mid-management development is the missing link in India’s hospitality training infrastructure.
- The track builds six core competencies: communication, professional etiquette and workplace standards, conflict management, leadership and team management, teamwork and collaboration, and commercial basics, through structured curriculum and applied practice, not a one-day seminar.
- Adevo delivers through four channels: physical academy, on-site client training, a digital LMS with 100+ modular courses, and L&D consulting.
What Is Adevo Academy and Why Does Its Leadership Track Matter?
Adevo Academy (95hm Learning Solutions Pvt Ltd) is a Bengaluru-based hospitality training and consulting firm: one of India’s few integrated platforms combining a physical academy, on-site client delivery, a digital LMS, and full L&D consulting under one team.
Online skill development courses at Adevo span four training verticals: Bakery and Confectionery, Food and Beverage, Kitchen Operations and Culinary, and Leadership and Management. Every vertical is delivered through a multi-channel model designed for how Indian hospitality teams actually work: blended, multilingual, and built around operations that cannot pause for extended classroom sessions.
This hospitality leadership training track is Adevo’s answer to a gap that has persisted across India’s hospitality sector for years. Hotels and restaurants invest in onboarding and service training for frontline staff. The supervisory layer (the professionals expected to make that training operational every shift) has rarely received structured development of its own.
Take Meena, L&D Manager at a mid-scale hotel chain running six properties across Karnataka. Her entry-level onboarding was strong. Within three months, new team members were drifting back to old habits on the floor. The training was sound. The problem was the 23 supervisors across her properties who had never been shown how to sustain it. Adevo’s blended leadership programme (LMS modules combined with applied on-site sessions) changed what the supervisory layer was doing in the briefing, in the feedback conversation, and in the standard check at the end of each shift. This is what hospitality leadership training looks like in practice: not a workshop, but a shift in daily behaviour.
This is the operational reality the Leadership and Management Skills Track is built for.
Want to build supervisory capability across your properties? Talk to Adevo Academy about the Leadership and Management Skills Track.
What This Hospitality Leadership Training Track Covers
This hospitality leadership training track is designed for supervisors, team leaders, shift managers, department heads, and assistant managers across hotel, restaurant, airport, and food service operations. These are the professionals who run the pre-shift briefing, handle the real-time correction on the floor, manage the dispute between two team members, and make the staffing call when cover falls short at peak service.
Most of them were promoted because they were strong individual contributors. Almost none of them received formal training on how to manage people. The track builds six core competency areas:
Communication (Verbal, Non-Verbal, and Written): Running a pre-shift briefing, delivering a correction during live service, and putting a clear handover note in writing all draw on the same underlying skill. Most supervisors have never seen structured communication modelled at any of these three levels, let alone been trained to apply it.
Professional Etiquette and Workplace Standards: The conduct, presentation, and workplace behaviour expected of someone who now represents the property to guests, vendors, and their own team, not just to a manager above them.
Conflict Management: Addressing a dispute between team members without taking sides, without losing either person, and without carrying the situation into the next shift. Structured mediation within an operational context is a trainable skill, not an instinct some supervisors happen to have.
Leadership and Team Management: Building the judgement to direct a team through a shift: assigning work, holding people accountable to a standard, and making the operational call when cover falls short at peak service.
Teamwork and Collaboration: Working across departments and shifts so that handovers, standards, and priorities carry through consistently, rather than resetting with every change of supervisor.
Commercial Basics: Reading a P&L, understanding margins, and controlling cost at the shift level. Supervisors who understand the commercial impact of their operational decisions (a wasted cover, an over-staffed shift, a portioning error) make different calls on the floor than supervisors who only see the service side of the business.
These competencies are particularly critical in food and beverage training contexts, where F&B supervisors manage live service pressure, high team turnover, and multiple simultaneous covers. Adevo’s experience across F&B operations across India has directly shaped how the Leadership and Management Skills Track is designed and sequenced.
How Adevo Delivers Its Hospitality Leadership Training Programme
Adevo operates through four delivery channels, making hospitality leadership training practical for Indian hospitality operations at scale rather than accessible only to large hotel chains:
Physical Academy at Bengaluru and Toranagallu: Classroom and applied training in a dedicated learning environment. Supervisors attend as cohorts, from a single organisation or across mixed-sector groups.
On-Site Client Delivery: Adevo deploys training at client properties, configured to the brand’s own SOPs and operational context. Training happens in the environment where it will be applied, which significantly increases transfer to daily behaviour.
Digital LMS with 100+ Modular Courses: Adevo’s LMS at lms.adevo.in carries over 100 modular courses. Supervisors complete pre-work or reinforcement modules between in-person sessions, maintaining learning continuity without extended time away from the floor.
L&D Consulting: For organisations building their broader training infrastructure, Adevo’s consulting team develops competency frameworks, training calendars, and audit systems. Structured hospitality leadership training works best when it sits inside a functioning performance management structure, not as a standalone event.
Brendon Pereira, Co-Founder of Adevo Academy, brings experience from hotel F&B operations at Le Meridien and The Orchid Ecotel, combined with CFO-level perspective from NSE-listed company roles. Krishna Shantakumar, Director and Co-Founder, contributes deep F&B operational expertise and cost management experience. Rashmi Koppar, Co-Founder, adds academic leadership in tourism management, grounding the curriculum in both applied training delivery and formal hospitality education. All three founders have operated in the contexts they now train for. That is why the curriculum reflects real operational decisions, not textbook scenarios.
“The hospitality industry spends considerable energy training the people who serve guests. It spends very little training the people who train those people,” says Brendon Pereira. Rashmi Koppar puts the underlying premise of the track directly: “Leadership in hospitality is not a personality trait. It is a set of skills that can be taught, practised, and measured.”
Adevo’s client roster includes Phoenix Mills, Kempegowda International Airport, Ramaiah, JSW, Copper Chimney, Toit, and TGI. Kempegowda International Airport worked with Adevo to develop passenger services SOPs: translating hotel-standard interaction frameworks into a high-volume, public-facing airport operations context. General Mills India ran a national training programme through Adevo covering bakeries across the country, a programme built for a geographically distributed network at varying levels of training maturity.
For organisations that have run Adevo’s structured service training programmes, the outcome has been consistent service standards maintained across shifts: not a post-launch spike that fades within weeks.
The front office management and supervisor training approach Adevo applies to hotel front office teams (building operational standards that hold across people and shifts) directly informs the design of this hospitality leadership training track.
Media Coverage of Adevo’s Hospitality Leadership Training Launch
Adevo Academy’s hospitality leadership training launch has been covered across four media platforms:
- ANI (Asia News International): Asia’s largest independent newswire, reaching business and industry audiences nationally and internationally.
- The Tribune India: one of India’s oldest and most respected English-language dailies.
- Big News Network: an international news aggregator covering business announcements globally.
- LatestLY: a leading digital news platform for India’s business and industry.
Why India’s Hospitality Sector Needs Structured Supervisory Development
India’s hospitality worker shortage and skills gap is well documented. What is less often named is exactly where the gap sits. The shortage of entry-level workers is real. The more damaging gap is the absence of structured development at the supervisory layer (the professionals responsible for making frontline training hold in daily operations). Domestic tourism has expanded well past pre-pandemic levels in recent years, per IBEF data. That volume puts sustained pressure on precisely the supervisory layer this track is built for.
Consider Vikram, an assistant F&B manager at a 200-cover restaurant in Mumbai. His team’s onboarding scores were strong. Complaint data told a different story three months later. When Vikram went through a structured management skills programme, the shift was visible within six weeks. Pre-shift briefings became operational alignments. Feedback conversations became specific. The morning shift stopped losing the standards that onboarding had built. The entry-level training had not changed. The supervisory environment it was being sustained in had.
Food and beverage management training at the supervisory level produces a measurable shift in how well F&B operations maintain their standards between training events. Adevo’s work with F&B teams across India has consistently demonstrated that supervisor capability is the variable that determines whether good training compounds over time or dissipates.
The launch of this hospitality leadership training track formalises this as a dedicated programme: structured, operationally grounded, and built for the Indian hospitality context.
Conclusion
India’s hospitality training gap is not at the entry level. Onboarding and service training for frontline staff have been available for decades. The gap is at the supervisory and mid-management layer (the professionals who make that training operational every shift and who have historically been underserved by structured development).
Adevo Academy’s hospitality leadership training track is a structured answer to that gap. National media coverage across ANI, The Tribune India, Big News Network, and LatestLY reflects a sector beginning to name the problem clearly.
If your property has supervisors ready for structured development, speak to Adevo Academy about a programme built for your team and operational context.
Frequently Asked Questions: Hospitality Leadership Training
Q: What is the Adevo Academy Leadership and Management Skills Track?
A: It is a structured hospitality leadership training programme for supervisors, team leaders, shift managers, department heads, and assistant managers in hotels, restaurants, airports, and food service operations. The track covers communication, professional etiquette and workplace standards, conflict management, leadership and team management, teamwork and collaboration, and commercial basics through structured curriculum and applied practice.
Q: Who should attend this programme?
A: The track is designed for hospitality professionals in their first or second management role: individuals who manage frontline teams but have not had formal people-management development. It is particularly relevant for F&B supervisors, kitchen team leaders, front office shift managers, and department heads across hotel and restaurant operations.
Q: How is Adevo’s hospitality leadership training different from a standard management course?
A: Adevo’s hospitality leadership training programme is built by practitioners with direct experience in Indian hotel F&B environments. The scenarios, decisions, and standards it trains are drawn from actual situations Indian hospitality supervisors face: pre-shift briefings, live service corrections, staffing decisions under pressure. It is not adapted from a corporate leadership curriculum.
Q: How does Adevo deliver its hospitality leadership training track?
A: Adevo delivers through four channels: physical academy training at Bengaluru and Toranagallu centres, on-site delivery at client properties configured to the brand’s own standards, a digital LMS with 100+ modular courses, and L&D consulting for organisations building broader training infrastructure.
Q: Which media platforms have covered the launch?
A: ANI, The Tribune India, Big News Network, and LatestLY have all featured the announcement, reflecting national recognition of the training gap at India’s hospitality supervisory layer.
