The Real Cost of Poor Hotel Staff Training: Why Investment Pays Off

Hospitality L&D Outsourcing: Complete Guide to Training Solutions in 2026

Introduction India’s hospitality sector supports over 46 million jobs, yet staff turnover remains one of the industry’s most persistent challenges. For a mid-sized 100-room property, the cost of replacing departing employees is one of the largest hidden drains on profitability—one that most hotel operators never fully calculate. The shocking part? Most hospitality managers see training […]

FSSAI Food Safety Training: Complete Compliance Guide for Indian Hospitality

FSSAI Food Safety Training: Complete Compliance Guide for Indian Hospitality

Introduction Did you know that 65% of Indian restaurants and hotels fail their initial FSSAI inspections? Non-compliance with Food Safety Standards Authority of India (FSSAI) regulations isn’t just a regulatory inconvenience—it can cost your business up to ₹10 lakhs in penalties, suspension of licenses, and irreparable damage to your reputation. FSSAI food safety training is […]

Multi-Lingual Training: Building Workplace Communication Across Diverse Teams

Multi-Lingual Training: Building Workplace Communication Across Diverse Teams

Introduction Your breakfast server speaks Odia. Your sous chef thinks in Tamil. Your housekeeping supervisor’s first language is Malayalam. And your front desk associate just arrived from Uttar Pradesh with conversational English but fluent Hindi. Welcome to the reality of running a hotel or restaurant in India. If your team struggles to communicate clearly with […]

The Future of Hospitality Training in 2026: India’s Practical Guide

The Future of Hospitality Training in 2026: AI, VR & Personalization Explained

Introduction Here’s the reality: India’s hospitality sector is booming, but hotels and restaurants are struggling to train staff fast enough. Training is one of the most critical levers for hospitality success, which is why soft skills training courses designed specifically for your workforce can make the difference between thriving and struggling. The World Travel & […]

Mobile Learning for Hotel Staff in India: The Complete Training Guide for 2026

F&B Service Training: Creating Exceptional Dining Experiences

Introduction Food and Beverage (F&B) service is no longer just about delivering food to a table. In modern hospitality, it defines the guest experience, shapes brand perception, and directly influences repeat business and online reputation. Guests may forget what they ordered, but they rarely forget how they were treated. Yet many restaurants and hotels struggle […]

F&B Service Training: Creating Exceptional Dining Experiences

F&B Service Training: Creating Exceptional Dining Experiences

Introduction Food and Beverage (F&B) service is no longer just about delivering food to a table. In modern hospitality, it defines the guest experience, shapes brand perception, and directly influences repeat business and online reputation. Guests may forget what they ordered, but they rarely forget how they were treated. Yet many restaurants and hotels struggle […]

LMS Hospitality Training: Complete Platform Guide for Indian Hotels

LMS for Hospitality Training: Complete Platform Guide

An LMS hospitality training platform swaps out scattered classroom sessions for one digital system that any hotel team can reach on-shift, and it tracks who did what, and when. India’s hospitality sector will need 3 million additional trained workers by 2028, according to THSC research, and behind that gap sits a problem most hotel and […]

Microlearning for Hospitality: Bite-Sized Training Benefits & Implementation Guide

Microlearning for Hospitality: Bite-Sized Training Benefits & Implementation Guide

Introduction Your front desk staff just finished an eight-hour training session on new guest check-in procedures. By week two, they’ve forgotten half of it. Your housekeeping team is too busy maintaining room standards to attend training workshops. A promising restaurant manager leaves after two months, taking six weeks of training investment with them. This is […]

Mental Health & Wellness Training: Addressing Burnout in the Workplace

Mental Health & Wellness Training: Addressing Burnout in the Workplace

Introduction Employee burnout has reached crisis levels across industries. Global data shows 73% of employees experience burnout symptoms, with hospitality workers suffering the highest rates—nearly half report feeling emotionally exhausted and cynical about their work. When your team is burned out, everything suffers: guest satisfaction plummets, quality declines, turnover skyrockets, and your bottom line takes […]

Housekeeping Training Program: India Hotel Management Guide

Housekeeping Training Program: Complete Management Excellence Framework

Housekeeping has the highest attrition rate of any department in Indian hotels, routinely 35–45% annually in mid-market and budget properties. Most of that turnover is avoidable. Staff leave housekeeping roles not primarily because of pay, but because they feel untrained, unsupported, and unable to meet the standards they are expected to deliver. A structured housekeeping […]

Section I: Fundamental Modules

Section IV: Supervisory Skills

Section III: Menu Knowledge

Section II: The Service Cycle

Section I: Fundamental Modules

Brendon Pereira leads the areas of Business & Finance, Technology, and Strategic Consulting. With three decades of diverse experience, Brendon has worked in financial planning, corporate finance, and strategic management across various industries.
Prior to co-founding Adevo, he founded Brenridge Consulting, where he provided expertise in strategic planning, corporate finance, HR planning, and performance management. His prior roles include Consulting Chief Financial Officer at Kapston Facilities Management and Vice President – Corporate Planning & IT at Dusters Total Solution Services Private Limited, where he managed business planning, M&A, and IT & automation. Brendon also brings valuable operational experience from his time as Operations Manager at Reliance Industries Ltd (Petroleum Business) and earlier in hospitality as Unit Manager at TGI Fridays, and F&B Manager roles at Le Meridien, The Orchid Ecotel, and Hotel Marine Plaza.
Brendon’s educational background includes a Post Graduate Executive Management Program (MBA) from S.P. Jain Institute of Management & Research, an MDP in Mergers, Acquisitions & Restructuring from the Indian Institute of Management Ahmedabad, a BA in Political Science from the University of Mumbai, and a Hotel Management degree from the Institute of Hotel Management, Bangalore. He has also completed Level 1 of the CFA Charter from the CFA Institute, USA.
Krishna Shantakumar, oversees content development, consulting, product development, and HR. With a career spanning three decades in the hospitality industry, Krishna’s journey began after graduating from the Institute of Hotel Management in Bangalore in 1995. An unyielding passion for food prompted him to boldly trade a traditional engineering path for his true calling, to forge a career in hospitality
Krishna’s extensive experience includes setting up a Hotel Management Institute in Chennai, a management trainee role with Ramanashree Group, pioneers in the budget business hotel segment, and successfully transforming Hotel Priyadarshini in Hospet. He then spent 21 years with the Aswati Group, where he played a pivotal role in expanding restaurants like EBONY, conceptualizing and designing multi-award-winning establishments such as The 13th Floor, ASEAN On The Edge, The Legend of Sikandar, Sindbad, Ebony Bistro, Dancing Wok, Katpadi Junction, and Panda House. Beyond this, Krishna has consulted on, executed, and operated four cafes and bake-houses, two hotels with multiple food and beverage outlets, two fine dining restaurants, and an exclusive cocktail bar.
His educational background includes a Diploma in Hotel Management from the Institute of Hotel Management, Bangalore and a Bachelor’s degree in Economics from Osmania University, Hyderabad.
Rashmi Koppar spearheads the organization’s marketing, pedagogy, and academic functions. With over 27 years of extensive experience in the hospitality industry and academia, Rashmi is a passionate hotelier and educator who has worked with leading names such as The Taj and Oberoi group of hotels. Her career also includes significant tenures at M. S. Ramaiah University of Applied Sciences, where she held roles as Deputy Registrar and Academic Registrar, contributing to infrastructure development, policy implementation, curriculum design, and faculty training.
Driven by her belief that hospitality education should be universally accessible, transcending geographical, economic, and time barriers, Rashmi co-founded Adevo, dedicating it to transforming learners into skilled hospitality professionals. Her educational foundation includes a Post Graduate Diploma in Human Resources Management from the All India Institute for Management Studies, a Housekeeping Management Training Program from the Oberoi Centre for Learning and Development, and diploma in Hotel Management from the Institute of Hotel Management, Bangalore