Our Services

At adevo, we are dedicated to helping organizations achieve their goals through a comprehensive suite of services designed to enhance performance, foster growth, and build expertise. Our offerings are structured across three key pillars: Digital Services, Skill Development, and Consulting Services, each tailored to meet the unique needs of your business. We believe in creating flexible, impactful solutions that drive real results.
Comprehensive L&D Outsourcing
Take the complexity out of managing your Learning & Development function. We offer a full-scale outsourcing solution that covers every aspect of the L&D lifecycle.
comprehensive L&d Outsourcing (4)
Comprehensive L&D Outsourcing
Take the complexity out of managing your Learning & Development function. We offer a full-scale outsourcing solution that covers every aspect of the L&D lifecycle.
LMS Platform (2)
Digital Services
  • LMS Platform
  • Curated Content
  • Customised digital content
Curated Content
People & Skill Development
Upskilling through in-academy, on-site training, and customized programs for workforce skill development.
Customised digital content
Consulting
Consulting services for SOPs, L&D programs, org planning, process optimization, and profitability analysis.

Comprehensive L&D Outsourcing

We deliver a powerful blended learning approach that combines online and offline training, self-learning modules with trainer-led interventions, and a dedicated digital platform for tracking and administration. This ensures a flexible and highly effective learning experience for your entire team. Engage with us on a long term basis with attractive partnership models that include variable outcome based pricing.
Call us for a free consultation and customized L&D structure for your organization.

Digital Services

Curated Online Content
We offer a vast library of curated online content that is modular, multi-language, and designed for both self-learning and as a powerful aid in training sessions. This content is readily available on our Learning Management System (LMS). For larger organizations, we provide tailored enterprise solutions to integrate our content seamlessly into your existing systems.
Check out our courses here
Customised Content
Your company’s Standard Operating Procedures (SOPs) and internal knowledge are your most valuable assets. We specialize in converting your static SOPs and policies into engaging, interactive, and easily digestible content. Our in-house Instructional Design and production teams utilize a multi-format approach, creating high-quality animations, videos, simulations, interactive quizzes, and assessments. This customized content is then hosted on our LMS for easy access and tracking.
LMS Platform
Outsource your entire Learning & Development (L&D) function to us. Our robust LMS platform is designed to manage every aspect of your L&D needs. It serves as a central hub for recorded and live classes, hosts all of your SOP and policy documents, and facilitates comprehensive assessments. With our platform, you can streamline your training processes and focus on what you do best.

Skill Development

Skill Training and Leadership Programs
Our extensive training services and leadership programs are delivered through our dedicated academy as well as at your chosen locations. We customize the content and training based on your needs and standards. Our process includes conducting a needs assessment, customised content creation, conducting training sessions, assessments and micro learning modules for continuous training and refresher courses. We also make available our expert trainers for disseminating the training.
Our programs include:
  1. Service Excellence Skills for Hospitality 
    • F&B Service, 
    • Front Office 
    • Housekeeping
  2. Empathy & Soft Skills for healthcare professionals
  3. Customer service skills for retail staff
  4. Food Safety & Kitchen management
  5. Supervisory development modules
  6. Communication and Customer Service Skills
  7. Upselling and Product Knowledge
  8. Manager Development Programs 
  9. Train the Trainer

Consulting Services

Performance Management, Audits, and More
Our team of expert consultants offers a wide range of services, including the design and implementation of performance management frameworks, in-depth needs analysis, L&D structuring, strategic business planning, concept development, restaurant and F&B outlet launch support, and operational audits. We provide the expertise and guidance you need to make informed decisions and transform your business from the inside out.
We undertake:
  1. Restaurant & F&B outlet launch support, from concept to opening (full scope below)
  2. Turnkey project management for new concepts
  3. Standard operating procedure  and brand manual development
  4. Designing & implementing performance management systems, career progression planning etc
  5. Creating business plans and budgets
  6. Menu development and enhancement
  7. Operational audits and business diagnostics

Restaurant & F&B Outlet Launch Support

Launch Support Services – Scope of Activities

Adevo provides end-to-end launch support for new restaurant and F&B concepts – from initial planning and product development through to operations, training, marketing setup and post-launch support. The scope below outlines our full range of services; engagements are customised based on client requirements.

Chefs and kitchen team preparing food at an open counter in a modern restaurant kitchen
Hands sketching a restaurant floor plan on architectural drawings at a desk with a laptop and coffee
01
Planning & Concept
  • Concept NoteBrand concept, target audience identification and market positioning
  • Financial ModelUnit economics, CAPEX & OPEX forecasts, P&L structure, cash flow projections
  • Layout PlanningInfrastructure planning – kitchen, utilities and back-of-house areas
Chef's hand garnishing a plated seared fish dish with fresh microgreens
02
Product Development
  • Menu ResearchResearch based on brand concept, ideal product mix and competitive landscape
  • Menu CurationDevelop and curate the menu – items, categories and pricing structure
  • Food TrialsConduct food trials; define portion sizes, presentation and standard measures
  • Standard Recipes & CostingRecipe documentation, cost cards and POS upload in standard format for future amendments
Indian restaurant team of chefs, waiters and managers standing together in a dining room
03
HR & Staffing
  • Staff PlanningDefine staffing requirements across all roles with associated costs
  • Staff RecruitmentSource, screen and validate potential recruits
Chef in whites teaching seated restaurant staff in front of a whiteboard and projector screen
04
Training & Standards
  • Staff TrainingService and production training for all departments
  • Operating Standards ManualComprehensive operating manual covering all departments and SOPs
  • Digital Training – LMSAdevo proprietary + customised digital content; LMS deployment and management
  • Audit MechanismAudit checklist and evaluation framework for ongoing quality assurance
Business team reviewing a KPI dashboard with sales charts for restaurant billing and inventory control
05
Technology & Controls
  • Billing & Stores SoftwareIdentify, compare and recommend from available vendors
  • Software SetupImplementation including master data management and staff training
  • MIS & Business ReviewMIS format and analysis framework for business review and decision-making
  • Stores & Inventory ManagementStores processes, vendor management and inventory protocols
Laptop showing an Instagram food post beside a camera and a phone with the same dish
06
Marketing Setup
  • Brand Identity & CollateralBrand guidelines, logo application, menus, signage and print collateral
  • Digital Presence SetupGoogle Business, Zomato / Swiggy listing, website setup and Instagram launch
  • Social Media Launch PlanPre-launch content calendar, launch day campaign and first-month plan
  • Photography & ContentFood photography brief, content creation and asset library
Guests toasting with wine glasses at a lively restaurant table with plated food
07
Launch & Operations
  • Pre-Launch SupportHandover checklist, snag lists and operational readiness assessment
  • Post-Launch SupportOn-site support during the first month of operations
Planning to open a restaurant or F&B outlet?

Tell us about your concept and we will shape the launch support around your requirements.

Section I: Fundamental Modules

Section IV: Supervisory Skills

Section III: Menu Knowledge

Section II: The Service Cycle

Section I: Fundamental Modules

Brendon Pereira leads the areas of Business & Finance, Technology, and Strategic Consulting. With three decades of diverse experience, Brendon has worked in financial planning, corporate finance, and strategic management across various industries.
Prior to co-founding Adevo, he founded Brenridge Consulting, where he provided expertise in strategic planning, corporate finance, HR planning, and performance management. His prior roles include Consulting Chief Financial Officer at Kapston Facilities Management and Vice President – Corporate Planning & IT at Dusters Total Solution Services Private Limited, where he managed business planning, M&A, and IT & automation. Brendon also brings valuable operational experience from his time as Operations Manager at Reliance Industries Ltd (Petroleum Business) and earlier in hospitality as Unit Manager at TGI Fridays, and F&B Manager roles at Le Meridien, The Orchid Ecotel, and Hotel Marine Plaza.
Brendon’s educational background includes a Post Graduate Executive Management Program (MBA) from S.P. Jain Institute of Management & Research, an MDP in Mergers, Acquisitions & Restructuring from the Indian Institute of Management Ahmedabad, a BA in Political Science from the University of Mumbai, and a Hotel Management degree from the Institute of Hotel Management, Bangalore. He has also completed Level 1 of the CFA Charter from the CFA Institute, USA.
Krishna Shantakumar, oversees content development, consulting, product development, and HR. With a career spanning three decades in the hospitality industry, Krishna’s journey began after graduating from the Institute of Hotel Management in Bangalore in 1995. An unyielding passion for food prompted him to boldly trade a traditional engineering path for his true calling, to forge a career in hospitality
Krishna’s extensive experience includes setting up a Hotel Management Institute in Chennai, a management trainee role with Ramanashree Group, pioneers in the budget business hotel segment, and successfully transforming Hotel Priyadarshini in Hospet. He then spent 21 years with the Aswati Group, where he played a pivotal role in expanding restaurants like EBONY, conceptualizing and designing multi-award-winning establishments such as The 13th Floor, ASEAN On The Edge, The Legend of Sikandar, Sindbad, Ebony Bistro, Dancing Wok, Katpadi Junction, and Panda House. Beyond this, Krishna has consulted on, executed, and operated four cafes and bake-houses, two hotels with multiple food and beverage outlets, two fine dining restaurants, and an exclusive cocktail bar.
His educational background includes a Diploma in Hotel Management from the Institute of Hotel Management, Bangalore and a Bachelor’s degree in Economics from Osmania University, Hyderabad.
Rashmi Koppar spearheads the organization’s marketing, pedagogy, and academic functions. With over 27 years of extensive experience in the hospitality industry and academia, Rashmi is a passionate hotelier and educator who has worked with leading names such as The Taj and Oberoi group of hotels. Her career also includes significant tenures at M. S. Ramaiah University of Applied Sciences, where she held roles as Deputy Registrar and Academic Registrar, contributing to infrastructure development, policy implementation, curriculum design, and faculty training.
Driven by her belief that hospitality education should be universally accessible, transcending geographical, economic, and time barriers, Rashmi co-founded Adevo, dedicating it to transforming learners into skilled hospitality professionals. Her educational foundation includes a Post Graduate Diploma in Human Resources Management from the All India Institute for Management Studies, a Housekeeping Management Training Program from the Oberoi Centre for Learning and Development, and diploma in Hotel Management from the Institute of Hotel Management, Bangalore