A large, high-volume chain of food and beverage outlets was facing a silent but significant problem: inconsistent product quality and fluctuating costs. Despite having a central ERP system, a lack of standardized recipes and adherence to them was leading to variances in taste, portion sizes, and ingredient usage across its outlets.
The chain needed a solution to regain control over its core product and profitability.
We were engaged to undertake a comprehensive project on Recipe Standardization and Costing. Our goal was to create a single source of truth for all recipes, ensure their correct implementation, and provide accurate, real-time costing data to the leadership team.
The project began with a systematic Audit and Correction of Recipe Masters. Our team went to key outlets to conduct on-the-ground audits. We compared what was being prepared with the existing recipe masters in the ERP system. We discovered variations, from incorrect ingredient quantities to unauthorized substitutions. This hands-on audit helped us identify the root causes of the inconsistency.
Based on the audit findings, we initiated a data cleansing and standardization effort. For every item on the menu, we worked with the central culinary team to create a definitive, Standardized Recipe. Each recipe master included:
- Precise Ingredient Measurements: Quantities in grams, milliliters, and standardized units.
- Step-by-Step Preparation Methods: Clear, concise instructions with accompanying photos or videos.
- Standardized Portioning: Specific guidelines for plating and portion size.
- Exact Costing Data: Calculated cost per serving based on current ingredient prices.
We then took on the complex task of updating all recipe masters in the ERP system. This involved meticulous data entry and quality control to ensure that the digital recipes were accurate and linked correctly to the inventory and procurement modules.
To ensure long-term compliance, we created an ongoing Audit and Correction protocol. A team was trained to conduct regular, unannounced spot checks at outlets to ensure recipes were being followed. The project not only fixed an immediate problem but also laid the foundation for more strategic financial and operational management.